TERMS OF SALES
Update of 01/08/2022
ARTICLE 1 - GENERAL CLAUSES
These general conditions of sale, hereinafter referred to as "GTC", are concluded between the company JM-3DMaking (RCS Versailles n° 893 088 328) represented by Mr. Matthieu VITI, hereinafter referred to as "the Company", and persons wishing to make a purchase from this company, hereinafter referred to as the "Customer", in particular via the website https://www.AVA-Airsoft.com, hereinafter referred to as the "Site". They cancel and replace the previously applicable conditions.
ARTICLE 1.1 - Acceptance of the GCS
The Customer declares to have read and accepted these GCS before placing his order. The validation of his order therefore implies acceptance of these GCS.
The Customer acknowledges that any acceptance of an estimate ("Good for agreement", date and signature) or order placed with the Company through the Site or any other method of establishing an estimate or order (Facebook, Messenger , Instagram, Tiktok, Instant messaging, Postal or electronic mail, Telephone, ...) constitutes de facto acceptance of these GCS.
ARTICLE 1.2 - Application and modification of the GCS
The Company and the Customer acknowledge that these T&Cs frame and govern their interactions and relationships. They also acknowledge that if an article or portion of it were to fail at a given time, this could in no way be considered as a waiver of this article or portion later, nor of the lapse of these GCS.
These T&Cs may be modified at any time and without notice by JM-3DMaking. The modifications occurring in this context, therefore apply to all orders subsequent to these.
ARTICLE 1.3 - Case of non-compliance with the GCS
The Company reserves the right to suspend and/or cancel an estimate, an order or a sale without prejudice to damages in the event of non-compliance with these GCS by the Customer.
ARTICLE 1.4 - Protection of minors
Pursuant to Decree No. 99-240 of March 24, 1999 relating to the conditions for the marketing of certain objects having the appearance of a firearm, the Customer certifies being of legal age with at least 18 years of age. In the event of non-compliance with this clause, the Company cannot be held responsible for non-compliance with this decree.
ARTICLE 1.5 - Transaction data
In the absence of evidence to the contrary, the data recorded by JM-3DMaking constitutes proof of all transactions between the Company and the Client.
ARTICLE 2 -PRODUCTS & SERVICES
The products to which these T&Cs apply, hereinafter referred to as the "Products", are those available for sale in the Company's catalog and available in full or not on the Site.
ARTICLE 2.1 - Availability of products & services
The Products are offered within the limits of available stocks.
In the case of Products available on order, pre-order and/or personalized at the request of the Customer, the manufacture or supply of the said products starts after the validation of the order by the Customer, they are subject to special conditions in terms of delivery time, withdrawal period and returns (see articles xxxxxxx).
ARTICLE 2.2 - Information and illustrations of products & services
The Products are presented on the Site with a description of the characteristics and recommendations relating to the product presented, as well as photographic or video illustrations. The Company makes every effort to ensure that it provides the clearest and most accurate content and information possible. Nevertheless, certain inaccuracies, errors, involuntary omissions are likely to be present, within the content and information, or use or interpretation thereof. We can only be bound by an obligation of means with respect to the information made available on the website and invite you to inform us of any inaccuracies, errors, omissions via the contact form or by email.
The illustrations, photographs and videos are intended to ensure the most faithful rendering possible of the Products offered, but do not constitute a contractual commitment by the Company.
ARTICLE 3 - ORDER
As part of the completion of an order according to the methods specified below, the Customer undertakes to provide the Company with the information necessary for the invoicing and delivery of the Products and/or services. The Customer certifies the accuracy and completeness of the data provided (see Article 3.3).
ARTICLE 3.1 - Order by quotation
Produced by the Company at the Customer's request, the estimate is valid for one month from the date of its publication.
The validation of the estimate by the Customer is carried out by bearing the mention "Good for agreement" (if absent) followed by the date of the day and signature of the Customer. This validation commits the customer vis-à-vis the Company to pay the sums due according to the conditions indicated on the estimate. Unless otherwise specified, the payment of sums due by the customer is considered as the payment of a deposit. This payment commits the Company to the delivery of the services and products indicated in the estimate or to the reimbursement of these deposits if the Company is forced to waive the execution of the contract.
ARTICLE 3.1.1 - Terms of withdrawal
In the absence of payment of the sums due according to the conditions indicated on the estimate, the Customer has a period of 14 days from the date of validation of the estimate.
In the event of payment of a deposit, the Customer retains the right to waive the delivery of the services and products indicated in the estimate. In doing so, the Customer also waives the sums paid.
ARTICLE 3.1.2 - Special case of the deposit
In the case of an estimate with deposit, the payment of the deposit commits in a firm and definitive manner:
- The Customer to the payment of the remaining sums according to the methods indicated on the estimate.
- The Company upon delivery of the services and products indicated in the estimate.
By paying the deposit, the Customer acknowledges waiving the withdrawal period.
ARTICLE 3.2 - Order via the Site
The Customer places his order on the Site by identifying himself via his personal account on the Site. Two situations are possible:
1- The Customer selects the Products they wish to add to their basket, then they go to the basket interface by clicking on the corresponding one. A summary of the products is displayed so that the Customer can validate, modify or correct the order. Once this is done, the Customer validates his order by clicking on the “Payment” button.
2- The Customer selects a Product and clicks on the “Buy Now” button.
The Customer selects his method of payment and proceeds to payment via the secure site of our payment partners (see Article 5) or via bank transfer and check, the information of which is sent to him with the confirmation of the order.
Any order is considered firm and final when the Company sends the buyer confirmation of order acceptance in the form of an e-mail and receipt by the Company of the payment of the entire amount due.
ARTICLE 3.3 - Disclaimer
ARTICLE 3.3.1 - Lack of information provided by the Customer
The Customer is responsible for the information provided to the Company for the fulfillment of his order. The Company cannot be held responsible for errors, delays and failures in the delivery of products or the performance of services related to the inaccuracy or non-exhaustiveness of the information provided by the Customer.
ARTICLE 3.3.2 - Reservation of order acceptance
The Company reserves the right not to accept, suspend, reject, cancel an order without notice in the event of force majeure (see article xxxxxx) or a legitimate reason, such as (and in a non-exhaustive manner):
- Any request likely to go against or contravene common law or these T&Cs (among other things, see article 1.4).
- Anticipated delivery problems related to the nature, quantity, or delivery location of the order.
- Ongoing litigation, of any nature, between the Customer and the Company.
The Company's refusal to accept an order will be notified by email to the email address provided by the Customer. A refund of sums paid by the Customer for the refused order will be made within 30 days of receipt of confirmation by the Customer of receipt of the aforementioned notification.
- Absence of payment within 7 days from the validation of the order for non-immediate payment methods (cheques, bank transfer).
ARTICLE 4 - PRICE
The prices of the Products are indicated on the product sheet on the Site in euros, all taxes included.
Any costs related to delivery or certain payment methods (payment in installments, currency conversion costs, etc.) are specified before the order is validated.
The Company reserves the right to modify its selling prices without notice at any time. However, the price appearing at the time of validation of the order is the only one applicable at the time of payment.
ARTICLE 4.1 - Exceptional retroactive modification
The modification of a price can only have a retroactive effect on validated and undelivered orders in the case of an obvious error (abnormally low or high price compared to the actual value of the product).
In this case, an e-mail is sent to the Customer by the Company in order to notify him of the decision. The customer can then choose to obtain a full refund of the product price involved and the abandonment of the delivery of this product or the settlement of the additional cost of the product.
This measure constitutes an exceptional decision.
ARTICLE 5 - PAYMENT
The Company accepts the means of payment by: Bank transfer, Bank card (via Stripe), Paypal (instant or 4x), Cheque.
ARTICLE 5.1 - "Instant" payment methods
Payment by credit card is made via the services of the financial partner Stripe. When paying for the order, the Customer is transferred to the secure Stripe site to make the payment using their credit card information.
Payment via instant Paypal (payment of the full amount without splitting) is made by the Customer on the secure Paypal site using his account on the Paypal partner site.
ARTICLE 5.1.1 - Special case of Paypal 4x
Payment via Paypal 4x is made by the Customer on the secure Paypal site using his account on the Paypal partner site.
In this case, the Customer subscribes to a consumer credit with Paypal acting as lender and according to its general conditions of sale.
JM-3DMaking cannot be held responsible for any incident related to the non-reimbursement of this credit.
A credit is a binding commitment and must be repaid, check your repayment capacity.
ARTICLE 5.2 - Deferred payment methods
ARTICLE 5.2.1 - Deferred payment methods: Transfer
Bank details in the form of RIB for payment are communicated to the Customer at the time of acceptance of the order by the Company via e-mail.
The amount of the transfer made by the Customer for the benefit of the Company must correspond to the nearest cent to the amount of the order in order to allow us to correctly identify your payment.
Payment by bank transfer must reach us within 7 days from the date of acceptance of the order. Otherwise, the Company reserves the right to cancel or reject your order (see Article 3.3.2).
ARTICLE 5.2.2 - Deferred payment methods: Check
Payment by check must be sent by post no later than 7 days after acceptance of the order by the Company (the postmark serving as proof). The letter must include the printed order summary sent by the Company (in electronic form) at the time of acceptance of the order, clearly showing the order number and the Products ordered, as well as the check, the amount of which must correspond to the penny to the order amount in order for us to correctly identify your payment.
The check should be made payable to: Matthieu VITI
The letter should be sent to the address below:
JM-3DMaking
Order N°[your order number]
18 rue Jules Valles
78280 GUYANCOURT
FRANCE
The payment of any postage costs is the responsibility of the Customer.
Payment by check must be sent to us within 7 days from the date of acceptance of the order. Otherwise, the Company reserves the right to cancel or reject your order (see Article 3.3.2).
ARTICLE 6 - Shipping and delivery
SECTION 6.1 - Responsibilitybility of the Client
In accordance with Article 3.3.1, the Customer agrees to the accuracy and completeness of the delivery information, which he has provided in his customer profile on the Site.
SECTION 6.2 - Dispatch
The Company sends its orders to the address provided by the Customer.
Unless otherwise indicated, the Company carries out its sales and shipments to the European Union and outside the European Union. The provisions specific to its zones are described below. The Company reserves the right not to accept, suspend, reject, cancel an order according to the provisions of Article 3.3.2.
ARTICLE 6.2.1 - To the European Union
In the case of a shipment to a destination within the European Union, the shipment is ensured by the services of the Company and the delivery by the postal services or by private carriers.
For items available in stock at the time of the order, the preparation of the order and its shipment takes place within an indicative period of 1 to 5 working days.
ARTICLE 6.2.2 - For destinationtion outside the European Union
In the case of a shipment to a destination outside the European Union, the shipment is handled by the services of the Company or by one of the commercial partners and subcontractor of the Company. Delivery by postal services or private carriers.
In the case of items available in stock at the time of the order and shipped by the Company, the preparation of the order and its shipment takes place within an indicative period of 1 to 5 working days excluding customs formalities.
In the case of certain territories of destination and, the Company may delegate the manufacture and/or the shipment of the products ordered to a commercial partner or subcontractor in order to facilitate the delivery, unless otherwise indicated by the Customer to the time of order.
ARTICLE 6.2.3 - Special case of personalized and/or assembled products
Orders containing items that require customization, assembly or any other specific action may be subject to an exception in terms of preparation time.
ARTICLE 6.2.4 - Shipping costs
The dispatch of orders is subject to the invoicing of a fixed amount intended to cover the costs incurred for the preparation, dispatch, transport and delivery of the order to the address provided by the Customer. These costs are calculated according to the weight, volume, shape and destination of the package.
These costs do not take into account any customs taxes that may apply for international deliveries. If the package is subject to a customs tax, these costs are the responsibility of the Customer and payment will be made directly to the customs authorities upon receipt of the package.
ARTICLE 6.3 - Delivery
The Company makes every effort to ensure the integrity and conformity of the goods shipped. However, this liability only applies until the goods have been handed over for carriage. Once in possession of the carrier, the order is under its responsibility in the event of loss, damage, theft.
The Customer undertakes to receive the order in person and to check the condition of the packaging and the products of the order on the day of its receipt. If applicable, the Customer must specify any anomaly concerning the delivery (damaged, open packaging, missing or damaged products) on the delivery note/delivery slip in handwritten form accompanied by his signature and refuse the package to the carrier. The reservations made by the Customer must imperatively be communicated to the carrier by registered mail to the carrier within 2 days of delivery of the order and a copy sent to the Company by post or electronic mail.